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Shipping Policy

Cancer Council Shop delivers to anywhere within Australia. Orders will be dispatched within 1-3 days and delivered within approximately 7– 10 business days.

During busy sale periods and over Australian public holidays, you may experience minor delay in receiving your order(s).

Some items in your order may need to be sent separately. However, this will not change the charges for postage and handling which appear at checkout.

Postage Fees

We offer $10 standard flat rate shipping within Australia. Excludes oversized items.

Express Post is only available when selected at the checkout. The below table are our costs for express postage and handling fees:

Order Value

Express AUD$

Up to $30


$31 to $100


$101 to $250


$251 to $500


$501 to $1,000


$1,000 plus











We are unable to change or update a delivery address once an order has been processed and dispatched by our warehouse so please be sure to check your delivery details prior to submitting your order.

We use Australia Post eParcel. An email and/or text message with tracking information will be sent to you once your order is on its way.

You can track your order via Australia Post here.


Our retail team is available via   1300 354 144 from   Monday to Friday 9am – 5pm AEST.

Alternatively you can email us at and our retail team will contact you within 1-2 business days.