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Postage & Handling

Postage and Handling within Australia

Postage and handling fees incurred depend on the amount you spend. All orders are fulfilled from Melbourne, Australia. We endeavour to dispatch orders which are in stock within two business days of receiving confirmation of payment.

We use Australia Post to deliver our products. Cancer Council Retail Services has no control over the performance of Australia Post or any other company which we may use to deliver our goods.


Please allow up to 14 days for delivery. If you do not receive your goods after 14 days from date of purchase, please do not hesitate to contact us at shop@cancercouncilshop.org.au with your full name and  invoice number. We then can provide you with the tracking number which you can use to locate your parcel through Australia Post. 

 

Order Value

AUD$

Up to $30

$8.50

$31 to $100

$10.00

$101 to $250

$15.50

$251 to $500

$18.50

$501 to $1,000

$25.00

$1,000 plus

$32.00

  

Postage and Handling Overseas

Shipping cost is calculated by weight. Duties and taxes, including goods and services tax (GST) and value added tax (VAT), may be assessed on the contents of the shipment. Any such charges will be billed to the recipient. Please seek advice from the customs of your country before purchase.

PLEASE NOTE: We cannot ship Aerosol (contains flammable substances) by Air Freight.

Weight

AUD$

Up to 250g

$12.50

250g to 500g

$17.50

500g to 750g

$24.50

750g to 1kg

$31.50

1kg to 1.25kg

$38.50

1.25kg to 1.5kg

$45.50

1.5kg to 1.75kg

$52.50

1.75kg to 2kg

$59.50

Extra 500g or
part thereof

$9.00

 

We use regular international services and do not unfortunately offer order tracking on overseas orders. Therefore if an order is lost in transit we will not be in a position to refund the cost of the order.